Privacy Policy

By using our Site or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you interact with the Site, including when you:

• Complete a contact, volunteer, or inquiry form
• Make a donation or set up recurring giving
• Subscribe to our email updates or newsletter
• Communicate with us by phone, email, or through the Site

This information may include your name, email address, phone number, mailing address, and any message or details you choose to share. When you make a donation, payment information is collected and processed by our third-party giving partner; we do not store full payment card details on our systems.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, referring website, and general usage data. This helps us understand how the Site is used and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, requests, and messages
• Process and acknowledge donations and provide receipts
• Connect veterans and families with our programs and resources
• Send mission updates, program news, and giving opportunities (where you have opted in)
• Operate, maintain, analyze, and improve the Site and our programs
• Comply with legal obligations and protect the rights, safety, and property of Silent Warriors Foundation and others

3. How We Share Information

We do not sell, rent, or trade your personal information, and we do not sell or trade donor lists. We may share information only in the following limited circumstances:

• Service providers. We work with trusted third-party providers who perform services on our behalf — such as website and form hosting, donation processing, email delivery, and analytics. These providers may access information only as needed to perform their services and are expected to protect it.
• Legal requirements. We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of Silent Warriors Foundation, our supporters, or others.
• With your consent. We may share information for other purposes when you direct or authorize us to do so.

4. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve your experience. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them.

5. Third-Party Services and Links

Our Site is built and hosted on third-party platforms, and donations are handled through a third-party giving partner. The Site may also contain links to external websites and social media pages that we do not control. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

6. Data Security

We take reasonable administrative, technical, and physical measures to help protect the information we collect against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain donation and communication records, and to comply with our legal and reporting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Your Choices and Rights

You have choices regarding your information, including the right to:

• Request access to, correction of, or deletion of your personal information, subject to applicable law
• Unsubscribe from our emails at any time using the link in any message or by contacting us
• Opt out of non-essential cookies through your browser settings

To make a request, please contact us using the details below. We will respond in accordance with applicable law.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Donor Privacy

We are committed to protecting the privacy of our donors. Donor information is used to process and acknowledge gifts, provide receipts, and communicate about our mission and giving opportunities. We do not sell, rent, or trade donor information to any third party. Donors may request that their name be withheld from any public recognition, or ask to be removed from our communications, at any time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically to stay informed about how we protect your information.